Help center

Support

Need help with StreamPort Player? Start with the checks below or contact [email protected].

Still stuck?

Tell us your device, source format, and what happened. Never email your password.

Email support →

Check your sign-in

Confirm that your server URL, username, and password are entered correctly. For M3U playlist URLs, confirm that the full link is present.

Check the source

Make sure your streaming source is online, your access is active, and the source allows playback on your device.

Refresh the app

  • Confirm your network connection is working.
  • Try refreshing the current screen.
  • Sign out, close the app, then sign in again.

Source questions

StreamPort Player is only a media player. The app does not provide, sell, host, or distribute channels, movies, shows, playlists, subscriptions, or credentials. Questions about a user-provided streaming source should be directed to the source provider.